Completing the Online Check-In process for all the guests in your reservation will save you from having to fill out forms at the pier and needs to be completed 3 days prior to your saildate.

Royal Caribbean International requires guests to be checked in no later than 60 minutes prior to the scheduled sailing time*. Guests arriving late will not be permitted to sail. This supports government regulations in some ports that require cruise lines to submit a departure manifest 60 minutes prior to sailing. Guests are requested to complete Online Check-In no later than 3 days prior to the cruise in order to expedite the pier check-in process.

*Some sailings may require an earlier check-in time. Please refer to your Guest Vacation Documents for specific information.

Once you have completed the Online Check-In process, you will receive a SetSail Pass. It indicates that you successfully completed the check-in process for you and those guests listed on your SetSail Pass.

Please manage your reservation and fill out the required fields to start your check-in process.

In order to complete Online Check-In successfully, you will need the following:

• Personal Information for each guest are checking in online
• Identification Document information for each guest you are checking in online
• Crown & Anchor Society Membership Number (if you are a member)
• Onward Travel Plans
• Onboard Expense Account Information (i.e credit card and the reservation information that is authorized to charge against the account)

You will also need to establish an Onboard Expense Account via either credit card or cash.

If your cruise documents are available, you can access them through your reservation dashboard in your My Cruises Account. If your documents are not yet available, check back soon. You should also receive an e-mail when your documents are ready.

Royal Caribbean provides complimentary electronic cruise documents (eDocs) for all guests. You also have the option to request printed cruise documents for $35 per document. Contact us if you require these documents to be reissued. Please note, however, that a reissue fee may apply. Names may be changed up to 24 hours prior to sailing provided one of the original names remains on the reservations.

If you reserve your cruise vacation online, you will be given the choice to receive your cruise documents electronically at no charge or by mail for a $35 fee per document. If you choose to receive them electronically, you will receive an e-mail with downloading instructions when your documents are ready. If you choose to receive your documents by mail, they will be printed and sent to the address you provided and a $35 printed document fee will be added to your reservation.

If you reserve your cruise with a travel agent or a Certified Vacation Planner, your cruise documents are sent to you (or your travel agent) 20-50 days prior to sailing, assuming your reservation is finalized and your payments have been made. Group documents and those that include air arrangements require additional steps and will be sent within 30 days of sailing. The same options of complimentary eDocs or printed documents for $35 per document are available when booking online, with a travel agent or Certified Vacation Planner. Documentation may not be provided in advance for reservations finalized the week of the sailing – guests will obtain pertinent details at the pier prior to boarding, and once onboard. If you have any questions, please contact your travel agent or Certified Vacation Planner directly.

Successfully completing the online check-in process for you and those guests listed on your SetSail Pass will allow you to receive a SetSail Pass.

In order to complete Online Check-In successfully, you will need the following:

• Personal Information for each guest are checking in online
• Identification Document information for each guest you are checking in online
• Crown & Anchor Society Membership Number (if you are a member)
• Onward Travel Plans
• Onboard Expense Account Information (i.e credit card and the reservation information that is authorized to charge against the account)

You will also need to establish an Onboard Expense Account via either credit card or cash.

An Onboard Expense Account, also known as your Seapass® onboard account, is the cashless system used for all onboard purchases and services.

The account may be set-up with either a credt card or as a cash account.  You may establish a master account and add guests from your stateroom or another stateroom as authorized purchasers on your account.

For each purchase made onboard the ship you will receive a receipt at the point of sale. A final statement will be delivered to your stateroom on the final morning of your cruise vacation for your review.

Guests that set up a Seapass account with a credit card should verify the statement.  If all purchases are correct, they will automatically be billed to the credit card.

Guests on a cash account will need to settle their statement onboard prior to disembarking.  The ship will provide you with specific details.

An Onboard Expense Account, also known as your Seapass® onboard account, is the cashless system used for all onboard purchases and services. Depending on your ship, SeaPass cards are handed out at the pier or will be in your stateroom waiting for you.

The account may be set-up with either a credt card or as a cash account. You may establish a master account and add guests from your stateroom or another stateroom as authorized purchasers on your account.

For each purchase made onboard the ship you will receive a receipt at the point of sale. A final statement will be delivered to your stateroom on the final morning of your cruise vacation for your review.

Guests that set up a Seapass account with a credit card should verify the statement. If all purchases are correct, they will automatically be billed to the credit card.

Guests on a cash account will need to settle their statement onboard prior to disembarking. The ship will provide you with specific details.

Yes, Royal Caribbean works with cellular networks to provide the ability to connect your device through “cellular at sea”. These roaming rates to utilize your device are determined by your cellular provider. Prior to your sailing, it is recommended to contact your cellular provide for more information on these rates and special packages available.

Additionally, another option for staying connected without utilizing your celluar data, is connecting to VOOM, the fastest internet at sea. VOOM allows guests to stay connected via wifi, with a variety of packages to choose from.

Please call our Royal Celebrations department at 888.933.7225 or email royalcelebrations@rccl.com and one of our experienced Wedding Coordinators will be happy to assist.

There are limited currency conversion options onboard, however we do accept most major currencies and convert them to US dollars with applicable conversion rates. There are not always exchange facilities available or open in the ports.

We do offer tuxedo rental onboard most of our ships. Please use the link below to check availability.

We also offer full laundry and dry cleaning services on board. We do not provide irons in the staterooms as they constitute a fire hazard.

Babysitting is offered both in a group setting, and individually in your stateroom. In stateroom babysitting must be reserved through the Guest Relations Desk (Purser’s Desk) at least 24 hours in advance.

It cannot be reserved prior to the cruise vacation and there is no guarantee that sitters will be available. The service is offered between 8:00 am and 2:00 am when personnel is available. Sitters will be assigned on a first come first served basis.

Children MUST be at least 1 year old. Approximate Rate: $19 per hour for up to three children within the same family. Times and prices are subject to change without notice. Payment will be made using your onboard SeaPass card.

Feel free to recognize crew members who make your voyage exceptionally memorable. You can visit the Guest Services desk to increase the amount of your gratuities or reward a crew member with an additional cash gratuity at your discretion. Gratuity envelopes are available in your stateroom. You’ll find a comment card there, too – another way you can provide feedback and recognition for wow-worthy crew members.

All shipboard photo products and services musty be either purchased pre-cruise at All professional Photo operations are handled by Image Photo Services on all Royal Caribbean ships. There is no ability to offer post-cruise sales of any photographic products or services.

For more information please visit http://support.ourcruisephotos.com/ or call +1-850-250-3423

Alternatively write to:

Image
c/o Image Photo Services, Inc.
2085 NW 87th Ave, Suite A
Miami, FL 33172

ll of our Royal Caribbean ships are equipped with North American standard, 110 volts AC and standard European 220/230 volts AC outlets.

Royal Caribbean’s excursions include:

• Adventure Tours – Looking for a real adventure? We’ve got you covered. Horseback riding, mountain biking, parasailing, rain forest hiking, and 4×4 off-roading are just a few examples of what you can do.

• Beach and/or Water-Related Activities – You’ll find everything from a relaxing day at a secluded beach to active adventures like whitewater rafting. Choose from glass-bottom boat tours, romantic sunset cruises, deep-sea fishing, kayaking and more.

• Cuisine Tours – Whether it’s tapas tasting in Spain, a pub tour in Ireland, a salmon bake in Alaska or another one of our culinary adventures, these excursions will give you a taste of the local flavor.

• Flightseeing – Sightseeing from the sky is bound to give you a new perspective. Soar high above exotic waterfalls or take a helicopter ride above ice fields in Alaska. This is truly an amazing way to see the sights.

• Golf – Tee off on exciting golf courses like the Cozumel Country Club, Bermuda’s Belmont Hills Golf Club, or St. Thomas’ Mahogany Run Golf Course.

• Shows & Entertainment – Stroll through world-famous museums or sit back and be entertained. Watch native dances in Alaska, enjoy a live mariachi band in Mexico and more.

• Sightseeing and/or City Tours – Explore the ports of call on your cruise vacation with one of our Sightseeing & City Tours. Whether you’re looking for a guided tour or time to explore on your own, we have something for all ages and interests.

• Snorkel & SCUBA Tours – Enter the underwater world. Learn the basics of SCUBA, or if you’re certified, sign up for an advanced dive. Not ready for SCUBA? Try snuba, a shallow-water diving system, or slip on a special diving helmet and go Sea Trekking.

• Wilderness & Wildlife Tours – Get up close and personal with dolphins, manatees, moose, bear, caribou, monkeys and more. We offer tours that allow you to observe them in their natural habitats as well as animal adventure centers.

Guests visiting our website who have a cruise booking may view the available shore excursions for their specific sailing by logging in to Cruise Planner. You may also access at Download a Shore & Land Excursions Brochure.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

Guests can book a Shore Excursion by visiting the Shore Excursion desk onboard during their cruise. Guests may also visit Cruise Planner to purchase excursions before they cruise.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

You may view and purchase available shoere excursions once you’ve reserved a cruise, received your cruise reservation number, and have made at least one payment toward your cruise. You can purchase Shore Excursions before you cruise through our Cruise Planner portal or wait to purchase on board.

To shop for excursions prior to booking, visit our Shore Excursions.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

There’s no better way to excite every member of your family than with a Royal Caribbean cruise vacation. We offer a huge variety of activities onboard and excursions on shore, so you can explore and have fun as a group or break out and do the things you each love most.

Onboard, our Adventure Ocean Youth Program offers adventure (and education) for kids ages 3-17 with different activities and programs for different age groups.

Many of our shore excursions offer the excitement and wonder that appeal to all ages. Be sure to check the descriptions to pick the ones your family will enjoy.

For Specialty Restaurants (i.e. Jamie’s Italian and Chops Grille), you can make your reservations online up to 2 days before your cruise begins.

Reservations for our Spa and Salon can be made before your cruise or once onboard the ship. If you are interested in these services, please make your reservation as soon as possible – appointments and reservations tend to fill up quickly.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

Group reservations for activities, spa or dining venues can be made on MyCruise in Pre-Cruise Planner, or through one of our Customer Service agents at (800) 465-3595.

Group shore excursion requests may be submitted for groups of 40 guests or more to the email address: groupshorex@rccl.com or faxed to 305-579-0193. For more information download our Group Shore Excursion pdf.

Personal Items:

We suggest that guests transport all their medications in their carry-on luggage to minimize the potential for diversion or loss of medications and advise that all medications remain in their original, labeled prescription containers.  It is also advisable to pack at least three days of extra medication in the event of an unexpected change in the itinerary of the voyage.

Clothing:

When you’re on board, the right look will vary by venue. But here are a few types of suggested attire you’ll see, grouped by occasion. Shoes should be low-heeled for deck activities. Bring a few swimsuits (so you will always have a dry one). Ashore, you’ll need comfortable walking shoes.

If you’re cruising to the Caribbean, Mexico or other warm weather destinations, bring a hat for protection from the sun. If your cruise vacation will take you to Alaska, Canada & New England or Northern Europe, be sure to pack a jacket and several sweaters.

Casual: You’re on vacation – relax! Jeans, shorts, tees, tank tops, polos, sundresses and blouses are all the right amount of laid back. Please keep swimwear to the Pool Deck.

Smart Casual: Think of this as a step up from your typical dinner wear. Dress to impress with jackets, sports coats, blazers, collared shirts, dresses, skirts and blouses, or pantsuits.

Formal: Make it a night out in your best black-tie look – suits and ties, tuxedos, cocktail dresses or evening gowns.

Last Night of Cruise: Bring an overnight bag for your last night at sea. Staff will collect your luggage the night before disembarkation and you will need an overnight bag to carry your nightclothes and toiletries.

North American guests who are qualified and who have received their electronic cruise document (eDoc) and have an assigned stateroom number may request their complimentary luggage tags by logging on to www.RoyalCaribbean.com/eDocs. Once you log-in (by providing your name, booking number, date of departure, ship & sail date), select “request” in the Luggage Tags section of the Cruise Documentation Page to submit.

A set of eight complimentary, self-adhesive, printed luggage tags will be mailed via the United States Postal Service to the North American mailing address provided in your request form. The tags are color coded & customized to your ship, sailing date & stateroom. Luggage tags may be requested as soon as you receive your eDoc, up until 14 days prior to sailing. Luggage tags will be available upon arrival at the pier for guests with a guarantee stateroom or for guests who do not submit a request at least 14 days prior to sailing. If you received printed cruise documents for $35 per document, your customized set of luggage tags will be included in your printed document book.

When you’re onboard, the right look will vary by venue. But here are a few types of suggested attire you’ll see, grouped by item.

• Casual: You’re on vacation – relax! Jeans, polos, sundresses and blouses are all the right amount of laid back. Please keep swimwear to the Pool Deck. Shorts are welcomed for breakfast and lunch.

• Smart Casual: Think of this as a step up from your typical dinner wear. Dress to impress with collared shirts, dresses, skirts and blouses, or pantsuits. Jackets, sports coats and blazers are snazzy and welcomed.

• Formal: Make it a night out in your best black-tie look – suits and ties, tuxedos, cocktail dresses or evening gowns. There can be 1-3 formal nights during a sailing and is at the ship’s discretion.

Formal nights:

• 3/4/5 night cruises – usually on Day 2
• 6 night cruises – usually on day 2 and 5
• 7 night cruises – are usually on Day 2 and 6
• Oasis and Allure use Day 2 and 5 on Western itineraries and Day 2 and 6 on Eastern itineraries.
• For longer cruises – Click Here
• Formal Night will not be offered on any of the currently scheduled Empress of the Seas sailings.

Please note that bare feet are not allowed at any time in any venue and tank tops are not permitted in the Main Dining Room or Specialty Dining venues for dinner.

Each guest has the option to carry their luggage on board or check-in luggage prior to boarding. Luggage may include suitcases, trunks, valises, satchels, bags, hangers containing clothing, toiletries and similar items. Here are some recommendations for packing only cruise essentials.

We recommend that guests personally carry any boarding documentation such as passports, visas, citizenship documents and family legal documents plus all medications. To minimize the potential for diversion or loss of medications, we advise that all medications remain in their original, labeled prescription containers.  It is also advisable to pack at least three days of extra medication in the event of an unexpected change in the itinerary of the voyage.

Think of our formal dress code as a night out in your best black-tie look — suits and ties, tuxedos, cocktail dresses or evening gowns are all acceptable options. There can be 1-3 formal nights during a sailing and is at the ship’s discretion. Our Chef’s Table dining experience also enforces a formal dress code policy.

Formal nights:

• 3/4/5 night cruises – usually on Day 2
• 6 night cruises – usually on day 2 and 5
• 7 night cruises – are usually on Day 2 and 6
• Oasis and Allure use Day 2 and 5 on Western itineraries and Day 2 and 6 on Eastern itineraries.
• For longer cruises – Click Here
• Formal Night will not be offered on any of the currently scheduled Empress of the Seas sailings.

U.S. & Canadian Guests who Qualify for the Luggage Tag Program

• Crown & Anchor® Society Pinnacle members.
• Guests who have booked the following staterooms:

AquaTheater Suite (A1, A2, A3)

Royal Loft Suite (RL)

Royal Suite (RS)

Presidential Family Suite (PS)

Sky Loft Suite (SL)

Owner’s Suite (OS)

Loft Suite (L1, L2)

Royal Family Suite (FS)

Two-Bedroom Suite with Balcony (TS)

Grand Suite (GS)

Eligibility Requirements
Guests must have their cruise documents available and have an assigned stateroom in their name. Or, if booked under a Guarantee, have been advised on their stateroom assignment and are in possession of their paper cruise documents. Requests for Royal Caribbean’s Luggage Tag Mailer must be made no later than 14 days prior to the sailing date. If the guest is eligible to request luggage tags, they will be able to complete the request via Online Check-in (on the status page) or Countdown to Cruise (on the Guest Documentation tab).

If you forgot your luggage tags at home, ship luggage tags are available from our Porters at the pier on the day of boarding but to avoid any day-of-boarding delays we recommend that you secure your Luggage Tags before leaving home if you are a qualified guest.

Casino credit allows you to establish a line of credit prior to sailing, for access to gaming funds once onboard. Just complete our Casino Credit Request Form to get started.

Casino players that would like to wire gaming funds for use onboard can follow the wire instructions here.

In order to receive a Win/Loss Statement fill out the information here.

We will be opening new attractions and experiences on a tiered schedule. The new pier will open in September 2018. Chill Island and Oasis Lagoon will open in November 2018. Thrill Waterpark and the new South Beach will open in April 2019. And the official Perfect Day at CocoCay Grand Opening, which includes the opening of Coco Beach Club and the Overwater Cabanas, is set for November 2019. Note that any of this is subject to change as it relies on achieving all construction deadlines and does not account for unforeseeable events.

We try to avoid operating any ship in the vicinity of a tropical system, and we will monitor the progress of these storms very closely. If there is a potential threat to any of our guests or ships, the itinerary may be altered to try to avoid any interaction with the storm or any affected areas. Additionally, our web sites are continually updated to provide guests with information when a storm develops. For the latest information on itinerary changes and weather impacts on ports, please visit our Itinerary Updates page.

We are currently working to provide port-specific weather information on our website. In the meantime, many travel guides and magazines offer the average weather conditions of cities across the globe.

There are also many weather prediction websites where you can find daily weather information:
The Weather Channel website
National Weather Service website
Weather Underground website
AccuWeather website
CNN website
Intellicast website

In the event of strikes, lockouts, riots, weather conditions or mechanical difficulties, or for any other reason whatsoever, Royal Caribbean® may, at any time and without prior notice, cancel, advance, postpone or deviate from any scheduled sailing or port of call and may, but is not obliged to, substitute another ship or port of call and shall not be liable for any loss whatsoever to guests by reason of such cancellation, advancement, postponement, deviation or substitution. Royal Caribbean® shall not be responsible for any failure to adhere to the arrival and departure times published in this brochure for any of its ports of call.

While every effort will be made to adhere to the specifics shown herein for a cruise, circumstances may necessitate changes or deviations therefrom. All schedules, itinerary destinations, hours of arrival and departure, hotel and/or conveyances and other aspects of Cruisetour programs are subject to change without prior notice. Neither Royal Caribbean® nor any affiliated party shall be required to refund any portion of fare or other charges or make any compensation under these circumstances.

For the latest information on itinerary changes and weather impacts on ports, please visit our Itinerary Updates page

FDA-approved acupressure wristbands and various over-the-counter medications and natural treatments can help prevent seasickness, and should be used before you start to feel ill. Consult your physician before choosing to use either.

Your location onboard and in proximity to the water can also help. The lower you are to the water line, and the closer you are to the center of the ship, the less movement you will experience. When looking out at the water, keep your sight on the horizon line.

Read “The Truth About Seasickness” to learn more on how to prepare properly before you cruise.

Should you get sick onboard, you will need to go to the medical facilities. The doctor will diagnose the illness and advise accordingly.

Guests treated on board may request copies of their medical records by faxing a completed request form to 786-264-9682.

We have a minimum of one fully licensed doctor, and a minimum of two licensed nurses onboard every ship.

Every Royal Caribbean ship offers limited professional medical services through licensed (international or domestic) physicians and nurses. All Royal Caribbean Cruises Ltd. ships have shipboard medical facilities that are built, staffed, stocked and equipped to meet or exceed guidelines established by the American College of Emergency Physicians Cruise Ship & Maritime Medicine Section.

Depending on the size of the ship and number of passengers and Crew members, each RCL ship has one to three doctors and three-to-five Nurses, available to passengers and Crew members 24 hours a day, seven days a week.

Our medical facilities are stocked with a variety of equipment, including cardiac monitors, automated external defibrillators, ventilators, x-ray machines and processors, laboratory equipment, a formulary of acute care medications and a variety of minor surgical and orthopedic supplies. Our doctors also have access to online informational sources and 24-hour support from shore side medical professionals for additional assistance. Royal Caribbean Cruises Ltd. also requires all doctors and nurses to maintain Advanced Cardiac Life Support (ACLS) training. In responding to medical emergencies, our goal is to first stabilize emergency patients and, where indicated, evacuate the patient to an appropriately equipped and staffed shore side medical facility as soon as practical.

Guests treated on board may request copies of their medical records by faxing a completed request form to 786-264-9682.

In order to ensure the safe disposal of sharp items such as needles, syringes, lancets or other sharp objects while onboard, our Stateroom attendants have access to sharps containers, which can be provided to you to keep in your stateroom.

Royal Caribbean Cruises Ltd. policy regarding pregnancy is derived from the Cruise Lines International Association endorsement of the American College of Emergency Physicians Health Care Guidelines for Cruise Ship Medical Facilities, which can be found at http://www.acep.org/Content.aspx?id=29980. This includes the guideline that “Pregnant women who have entered the 24th week of estimated fetal gestational age at any time during the cruise should not be eligible to sail with the ship.

It is Royal Caribbean Cruises Ltd. policy that any Guest who will have entered her 24th week of pregnancy or greater, at any time during the cruise, will be prohibited from sailing.

The Guest and treating physician should consider before any cruise that there is no Obstetrician/Gynecologist available on the ship, and that pregnancies, when unstable and poorly controlled, are potentially life-threatening, especially without back up. A Guest may be at sea for several days without any immediate hospital and/or specialist back up, and that since the proposed itinerary is not within the U.S., and the availability of specialized shore side facilities can be problematic.

All guests are required to sign a health questionnaire at check-in to ensure they are aware of our pregnancy policy. If you have already booked a cruise or cruise tour and do not meet this requirement, please contact your Travel Agent or call us at (866) 562-7625 and request a Resolution Agent

Yes. All drinking water is either distilled from seawater or loaded onboard while the ship is in port. Royal Caribbean adheres to Vessel Sanitation Program standards published by the U.S. Public Health Service (USPHS). The USPHS conducts inspections of the ship, both during its construction and throughout the year, to ensure compliance.

Royal Caribbean Cruises Ltd. is committed to the safety and health of our guests and crew. We are closely monitoring the Zika virus situation and are aware that the CDC has issued a travel alert for certain countries where Zika virus transmission is ongoing. Royal Caribbean will assist any pregnant women who do not feel comfortable sailing to countries affected with the Zika virus by providing alternate itinerary options. This may include providing guests with a future cruise credit valid for two years so that they may re-schedule their voyage for a later date, with no penalty. Guests seeking additional information on the Zika virus are encouraged to contact their primary care physician or visit the CDC’s website. Other proactive measures include: posting of Zika notices in ship’s newspapers, enhanced fogging at private island destinations; communications to ship medical facilities, and reminders to guests and crew to utilize recommended insect repellant.

The number of life-saving crafts varies on each class of ship. All of our ships have sufficient survival craft for everyone on board, plus additional capacity in reserve, per regulatory requirements.

We make every effort to accommodate our guests’ dietary requirements whenever possible.

We can accommodate dietary needs such as: Food allergies, Gluten-free, Kosher, Low-fat, and Low-sodium.

A variety of vegetarian Meals are available on all menus in the Dining Room and Windjammer Cafe every day. Guests do not need to make a special request for these meals.

Lactose-free/soy milk, ensure, and kosher meals are available at no extra charge. All you have to do is notify us at least 45 days prior to sailing (90 days for European/South American Itineraries).

Kosher for Passover meal requests MUST be received 90 days in advance in order to be accommodated. Contact your travel agent or Certified Vacation Planner and request that the remark be noted in your reservation details. If you made your reservation online at royalcaribbean.com you may add your request to the “update personal information.” section.

You may also send an e-mail request to special_needs@rccl.com; please include in the e-mail the guests’ names, booking number, ship name and sail date. E-mails will receive an automated response. We kindly ask that guests do not call Royal Caribbean International suppliers with specific questions.

Special meal requests that are received less than 45 days of sailing (90 days for European/Asian itineraries) are dependent on the ship’s product availability. We will try to accommodate to the best of our ability.

Please note: Baby food is available via our Gifts and Gear page via our Babies To Go program and infant formula is not provided on board. Guests may not bring on board any food items other than baby food and/or dry, nonperishable snack items (cookies, crackers, chips, energy bars, etc).

A muster drill is a mandatory exercise with the objective to familiarize all guests and crew with the location (muster station) where they are to assemble in the unlikely event of an emergency. During this drill, additional safety information (i.e., how to don a life jacket) is presented.

Learn more about the muster drill and the safety command center onboard Oasis of the Seas.

The pre-departure assembly muster drill is a coast guard regulatory requirement and all guests must attend even if they have sailed previously. If you have a medical condition that impacts your ability to stand please let our crewmembers know and they will arrange for you to participate in the most comfortable possible way.

The International Convention of Safety of Life at Sea (SOLAS) regulatory guidelines require that a muster drill be held within 24 hours of a ship’s departure from its embarkation port. The muster drill for guests on all ships across our fleet is to be held 30 to 60 minutes prior to departure on the day of turnaround, or embarkation.

Guests should not bring life jackets to the muster drill. Our procedures direct guests to proceed directly to their muster stations in the unlikely event of an emergency and upon hearing the emergency signal. This reduces the chance for cross-traffic and improves response time at muster stations, as guests do not need to return to their staterooms to retrieve their lifejackets if they are in another part of the ship at the time. Crew members will provide guests with life jackets at the muster stations. In the unlikely event of an emergency, one of the most important aspects is to account for all persons onboard, and this process facilitates that accountability.

Announcements for the guest assembly drill are made in English, or the official language of the vessel. The announcements are made in additional core languages when we have large numbers of guests onboard who do not speak English. On some sailings, announcements may be made in the language of the market, then followed by English and any other approved core language(s).

We have a minimum of one fully licensed physician, and a minimum of two licensed nurses onboard every ship.

If you are dependent on oxygen or require oxygen therapy, you must supply your own oxygen, and meet certain requirements prior to boarding the ship. Please contact our Access Department at 866-592-7225 for additional information.

Guests taking an oxygen cylinder or concentrator while on tour should provide in advance the dimensions of the device (Length x Width x Height to Accessible Shore Excursions. Please include this information in the Accessible Shore Excursion Form and sent to shorexaccess@rccl.com. This information will ensure special accommodations are in place.

If the main electrical power source is lost, we have plans for a contingency and we move to using the emergency generators. These are typically located on the upper decks and they have their own fuel supply and are completely independent. The generators can provide emergency lighting, fire detection systems, operate elevators and even provide power to re-start the engines, if necessary. They can also power communication channels – radio, telefax, email, so the ship can continue to communicate with shoreside.

A 18% gratuity is automatically added to Spa & Salon services. A 15% gratuity is also automatically added to bar service beverages, mini bar items. These gratuities may be itemized on your receipt.

Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe and secure environment of our guests and crew are prohibited. The following are examples of items that guests are not allowed to bring onboard. These and other similar items will be confiscated upon being found. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned.

Prohibited items:

• Firearms & Ammunition, including realistic replicas.
• Sharp Objects, including all knives and scissors. (Note: Personal grooming items such as safety razors are allowed. Scissors with blade length less than 4 inches are allowed.)
• Illegal Drugs & Substances
• Candles, Incense, Coffee Makers, Clothes Irons, Travel Steamers & Hot Plates. (Items that generate heat or produce an open flame. This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. NOTE: The only exception to this policy are curling irons and hair straighteners. Matches and normal lighteners are allowed onboard. However “”torch lighters”” and novelty lighters that look like guns are not allowed onboard. Torch lighters emit a powerful concentrated flame, and therefore are prohibited.
• Baseball Bats, Hockey Sticks, Cricket Bats, Bows & Arrows
• Illegal Drugs
• Skateboards & Surfboards
• Martial Arts Gear
• Self-Defense Gear, including handcuffs, pepper spray, night sticks.
• Flammable Liquids and Explosives, including lighter fluid and fireworks.
• Hookahs & Water Hookah Pipes.
• HAM Radios
• Electrical Extension Cords
• Dangerous Chemicals, including bleach and paint.
• Alcoholic Beverages (Note: Guests are allowed to bring 2 bottles of wine. Alcoholic beverages that are purchased in ports-of-call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing. Alcoholic beverages seized on embarkation day will not be returned.)

Yes. Guests are welcome to bring drones on their cruise for use on land only and outside of the port area. However, drones are not to be operated onboard the ship at any time, nor on Royal Caribbean’s private destinations: CocoCay, Bahamas or Labadee, Haiti.

While onboard, drones must be stored safely in the stateroom. Drones used on the ship will be confiscated until the end of the cruise. A Guest Conduct Policy warning will be issued and guests may be subject to disembarkation at their own expense for onboard drone usage.

Guests assume full responsibility for understanding all local authority rules related to drone usage and for obtaining any required permissions for drone operations. Different countries may have different rules. Any liability, including environmental damage from drone usage is the guest’s responsibility. Royal Caribbean assumes no liability for guest drones that may be confiscated by local authorities for violating local laws or for any accident or injury resulting from a guest drone flight.

Effective immediatly on all sailings, the minimum drinking age for all alcoholic beverages on all Royal Caribbean International is as follows.

• The minimum age to consume alcohol on Royal Caribbean International ships on sailings originating in North America is twenty-one (21).
• The minimum age to consume alcohol on Royal Caribbean International ships on sailings from South America, Europe, Asia, Australia and New Zealand is eighteen (18).
• The minimum age to consume alcohol at all private destinations remains twenty-one (21) without regard to where the sailing originated.

The Company retains the right, on rare occasions, to raise the minimum age of alcohol consumption on any sailing when local laws require or permit such a modification.

Yes. During operating hours, the Casino will allow smoking, with certain areas designated as non-smoking.

Indoor smoking is permitted in the Casino, the cigar clubs on Freedom and Voyager Class ships, and one designated smoking venue on ships sailing from Chinese homeports.

Outdoor smoking areas will be designated on the starboard side of all ships; with the exception of Oasis-class ships that will allow smoking on the port side of the ships.

Duty free items purchased onboard can be taken to your room and enjoyed during your vacation. However, duty free alcohol and in some areas cigarettes will be delivered on the final day or morning of your voyage.

Guests are not allowed to bring beer, hard liquor or non-alcoholic beverages onboard for consumption or any other use.

Guests may bring personal wine and champagne onboard only on boarding day, limited to two (2) 750 ml bottles per stateroom. Additional bottles of wine beyond two (2) bottles that are brought onboard or any alcoholic beverages purchased in ports-of-call or from Shops On Board will be stored by the ship and delivered to your stateroom on the last day of the sailing. Alcoholic beverages seized on embarkation day will not be returned. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) and will dispose of containers holding alcohol. Guests who violate any alcohol policies, (over consume, provide alcohol to people under age 21, demonstrate irresponsible behavior, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy. Guests who are under the permitted drinking age will not have alcohol returned to them. Please Note: All guests must comply with TSA guidelines for transporting liquids.

Guests are allowed to bring two additional 750 ml bottles of wine or champagne per stateroom, for each individual sailing, when sailing on consecutive cruises. Additional bottles beyond two, will be stored by the ship and delivered, two bottles at a time, to the stateroom on the first day of each new voyage. Guests bringing four bottles at the start of the first sailing should have documentation for both sailings available to share with security.

Yes. Guests who consume their personal wine and champagne in public areas, will incur a $15 corkage fee per bottle. Guests wishing to bring personal wine and champagne onboard may do so only on boarding day, limited to two (2) 750 ml bottles per stateroom. No beer or hard liquor may be brought onboard for consumption.

Additional bottles of wine beyond two (2) bottles that are brought onboard or any alcoholic beverages purchased in ports of call or from onboard shops during the cruise vacation will be stored onboard and delivered to guest staterooms on the last day of the sailing.

Royal Caribbean International’s minimum age to sail unaccompanied on sailings originating in North America is twenty-one (21). The minimum age to sail unaccompanied on sailings from South America, Europe, Asia, Australia and New Zealand is eighteen (18).

The Company retains the right, on rare occasions, to raise the minimum age to sail unaccompanied on any sailing when local laws require or permit such a modification.

For voyages originating in North America:
No Guest younger than the age twenty-one (21) will be assigned to a stateroom unless accompanied in the same stateroom by an adult twenty-one (21) years old or older. A guest’s age is established upon the first date of sailing.

This age limit will be waived for children sailing with their parents or guardians in connecting staterooms; for underage married couples; and for active duty members of the United States or Canadian military.

Certain other restrictions and conditions will apply; such as compliance with the age twenty-one (21) alcohol policy, and proof of marriage for underage couples or proof of active duty military status required.

INFANT POLICY
Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise and/or CruiseTour. HOWEVER: For transatlantic, transpacific, Hawaii, select South American and other selected cruises and/or CruiseTours, the infant must be at least 12 months old as of the first day of the cruise/CruiseTour. For the purposes of this policy, any cruise that has 3 or more days consecutive at sea will require infants to be 12 months old on the first day of the cruise/CruiseTour.

Please be aware that guests travelling with a young infant that does not meet the infant policy will be denied boarding. No refunds or other compensation shall be due from the cruise line to anyone as a result of the denial of boarding to an underage infant or other accompanying guests.

Royal Caribbean International reserves the right to ask for proof of age. Royal Caribbean International’s age policy for gambling and consumption of alcoholic beverages is as follows: Please note: An individual’s age on the date of sailing determines his or her status for their cruise vacation. However, if a guest celebrates their 21st birthday during the cruise, the guest may thereafter ask the Guest Services Manager to modify ship’s records to permit their consumption of alcohol during the remainder of the cruise. The guest will be required to appear at Guest Services with his or her parent or guardian and to present a government issued form of identification to establish that the guest’s 21st birthday was celebrated during the cruise.

ALCOHOL POLICY
Effective immediatly on all sailings, the minimum drinking age for all alcoholic beverages on all Royal Caribbean International is as follows.

The minimum age to consume alcohol on Royal Caribbean International ships on sailings originating in North America is twenty-one (21).

The minimum age to consume alcohol on Royal Caribbean International ships on sailings from South America, Europe, Asia, Australia and New Zealand is eighteen (18). The minimum age to consume alcohol at all private destinations remains twenty-one (21) without regard to where the sailing originated. The Company retains the right, on rare occasions, to raise the minimum age of alcohol consumption on any sailing when local laws require or permit such a modification.

• Guests may bring personal wine and champagne onboard only on boarding day, limited to two (2) 750 ml bottles per stateroom. When consumed in any public area, each bottle shall be subject to a corkage fee of $15.00. Alcoholic beverages that are purchased in ports of call or from onboard shops will be stored by the ship and delivered to guest staterooms on the last day of the sailing. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) and will dispose of containers holding alcohol. Royal Caribbean’s Guest Conduct Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. Guests under the age of 21 will not have alcohol returned to them.
• Guests who violate any alcohol policies, (over consume, provide alcohol to people under age 21, demonstrate irresponsible behavior, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy.
• All guests must comply with TSA guidelines for transporting liquids.
• Royal Caribbean reserves the right to revoke or otherwise restrict drinking privileges of any guest, regardless of age.

GAMBLING POLICY
Guests eighteen (18) years of age and older are welcome to play in our casinos (for all Alaska sailings, guests must be 21 years of age in order to play in our casinos).

We have outlined the expectations of behavior for people enjoying a cruise vacation in our Guest Conduct Policy. It is available on our website. Most simply put, we want all our guests to enjoy their vacation to the fullest, except when their behavior interferes with other guests ability to enjoy their vacation experience as well.

Irons and clothes steamers are prohibited items and should not be brought with you on your vacation.

For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognize that some of our guests do smoke. Therefore, to provide an onboard environment that also satisfies smokers, we have designated certain areas of the ship as smoking areas.

Cigarette, cigar, e-cigarette and pipe smoking is permitted in designated outdoor areas of the starboard side of all ships; with the exception of Oasis-class ships that will allow smoking on the port side of the ships. To assist in locating areas where smoking is permitted, guests will find visible signage posted within all smoking areas and ashtrays that are provided for use. Outdoor areas near restricted areas, food venues, and kids play areas and pools will not allow smoking. On Oasis class, smoking is not permitted in Central Park or the Boardwalk neighborhoods.

Casino Royale allows smoking and has a designated area for non-smoking guests. There will be visible signage indicating the non-smoking area in the casino. There are select cruises departing from China that will not have a non-smoking area in the casino.

Onboard all interior public spaces are smoke free*. Smoking is not permitted in any dining venue, theater, bar, lounge, hallway, elevator, and jogging track.

Smoking is not permitted inside any stateroom and any stateroom balcony. This applies to all stateroom categories onboard. If a guest is in violation of this stateroom policy, a cleaning fee of $250 USD will be applied to their SeaPass® account and may be subject to further action pursuant to the “Consequences Section” of the Guest Conduct Policy.

Cigarettes, cigars and pipe tobacco must be properly disposed of and never thrown overboard. Cigar and pipe tobacco is limited to designated outdoor areas and Cigar Bars**. You must be at least 18 years of age to purchase, possess or use tobacco onboard.

Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas.

Royal Caribbean International kindly asks all guests to please observe the smoking policy. These requests are made to provide a comfortable cruise for everyone. Guest may also inquire at Guest Services for the location of the designated smoking areas onboard.

Guests who violate this smoking policy may be subject to further action pursuant to the “Consequences Section” of this Guest Conduct Policy.

Royal Caribbean updated the smoking policy September 2013 and the above policy is in enforcement on all ships with cruises departing on or after January 1, 2014.

Royal Caribbean uses daily market rates published by Bloomberg, a reputable, New York-based financial service company.

An Onboard Expense Account, also known as your Seapass® onboard account, is the cashless system used for all onboard purchases and services. Depending on your ship, SeaPass cards are handed out at the pier or will be in your stateroom waiting for you.

The account may be set-up with either a credt card or as a cash account. You may establish a master account and add guests from your stateroom or another stateroom as authorized purchasers on your account.

For each purchase made onboard the ship you will receive a receipt at the point of sale. A final statement will be delivered to your stateroom on the final morning of your cruise vacation for your review. Please note all onboard prices are in USD.

Guests that set up a Seapass account with a credit card should verify the statement. If all purchases are correct, they will automatically be billed to the credit card.

Guests on a cash account will need to settle their statement onboard prior to disembarking. The ship will provide you with specific details.

One of the best things about cruising is the food! And there will be many dining options available to suit most tastes and preferences. However you are free to bring non-perishable prepackaged food in limited quantities.

A Meet & Mingle is a fun and memorable opportunity for guests who have been corresponding online at Cruise Critic website to meet face to face. Royal Caribbean provides a private room, complimentary cold hors d’oeuvres, and non-alcoholic drinks, as well as a bar where guests can purchase other beverages.

Meet & Mingle events are for registered guests of CruiseCritic.com that have reserved a 7-night (or longer) Royal Caribbean cruise vacation. A minimum of 25 guests is needed to hold a Meet & Mingle. Registered guests can encourage others sailing with them to register, but they are not responsible for ensuring the 25 guests registered minimum is reached. There will be one Meet & Mingle event per cruise and all registered guests will attend that event.

There is no age requirement for the Meet & Mingle. Although the environment may be more suitable for adults, younger children are welcome to make new friends with whom they can enjoy their cruise vacation.

Dect phones (portable phones) are available to rent for $25.00 a week on Radiance and Voyager class vessels. Guests may reserve a set at the Guest Relations Desk, (price is subject to change). Guests are also allowed to have two-way radios, more commonly know as walkie-talkies, for onboard personal communications. Basic specifications are as follows: Up to 10-mile coverage range, Up to 5 watts power, Internal Voice, Operated Transmission, No external mounting antenna.

There’s no better way to excite every member of your family than with a Royal Caribbean cruise vacation. We offer a huge variety of activities onboard and excursions on shore, so you can explore and have fun as a group or break out and do the things you each love most.

Many of our excursions offer the excitement and wonder that appeal to all ages. Be sure to check the descriptions to pick the ones your family will enjoy.

Onboard, our Adventure Ocean Youth Program offers adventure (and education) for kids ages 3-17 with different activities and programs for different age groups.
Royal Caribbean International requires waivers for the FlowRider®, ice skating, inline skating, the bungee trampoline, the Rock Climbing Wall, and the Zip Line. Not all activities are available on all ships

While the Casino is open in US Territorial or International waters, all US Citizens or Residents will be issued a W2G form and required information will be reported to the US Internal Revenue Service for the following events:

• Individual slot machine jackpot of $1,199.99 or more
• Bingo session win totaling $1,199.99 or more
• Single table game payout carrying odds over 300 times the wagered amount
• Win a Lotto amount exceeding $599 but less than $5,000

The above scenarios are also in effect for Non US Citizens or Residents while in US territorial waters when a 1042 form will be issued.

Please be advised that Driver’s License or Passport as well as Social Security Number will be required to be presented at time of payment.

NextCruise is our onboard future cruise booking team available to help you book your next Royal Caribbean adventure.

Reasons to book with NextCruise:

• The richest offer on any sailing guaranteed
• Get up to $600 in onboard creditor dollars off your next cruise
• Deposits as low as $100 per person on select fares
• Handpick your stateroom or suite from the broadest selection
• Book up to three staterooms for yourself, friends or family on any cruise with the same benefits
• Save up to 10% off future Shore Excursions when you pre-plan them onboard
• Combine offer with Crown & Anchor® Society exclusive savings
• Your travel agent gets full credit for any booking

You are certainly welcome to bring cash to enjoy your vacation experience. There are ATM services onboard and limited currency conversion services. There is a withdrawal fee to use the ATMs onboard.

The boarding time for your ship and sailing date is specified in your Guest Vacation Documents.  Please do not plan on arriving at the pier prior to the specified time as the ship will not be ready to board guests.

Due to new government regulations requiring cruise lines to submit final departure manifests at least 60 minutes prior to sailing, guests are requested to complete Online Check-in no later than 3 days prior to their cruise. If you do not complete Online Check-in 3 days prior, you will be required to complete this process at the pier at least two hours prior to the published sailing time. Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or you will not be permitted to sail.

If you lose an item onboard please go to guest services where we maintain a lost and found service. If you discover you may have lost an item after you have left the ship please refer to the following links:

English:  https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=en-US

French: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=fr

German: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=de-de

Spanish: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=es

Portuguese: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=pt

Chinese, Hong Kong Traditional: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=zh-HK

Chinese, Simplified: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=zh-CN

Korean: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=ko

Japanese: https://www.chargerback.com/reportlostitemcbembed.asp?customerid=14677&languagecode=ja-jp

You can make ship-to-shore calls from your stateroom, 24 hours a day. The cost is $7.95 USD per minute and will be automatically charged to your SeaPass account.

Your friends and family can contact the ship by calling (888) 724-7447. Or from outside the U.S. they can call (321) 953-9003. The cost is $7.95 USD a minute and can be charged to their MasterCard® or Visa®. From outside the U.S. additional long distance charges will also apply.

You can also use our onboard Internet Cafés, stateroom Internet connection, or Hot Spots to send an e-mail to your friends or family for a minimal fee.

While onboard you can provide feedback to any of our members of staff who will be happy to help make your vacation experience as enjoyable as possible. We also have a guest services desk who can help answer any questions and accept your feedback. After your cruise is over you will receive an email survey. As we are very interested in our guest feedback these surveys are reviewed at every level of our organization.

If you bring an item that is on the prohibited items list that is on our website the items will be confiscated. Depending on the circumstance the item will either be disposed of or returned at the end of the voyage.

If you bring an item that is on the prohibited items list that is on our website the items will be confiscated. Your bag will be put aside and you will be sent a notice to come to a secure area to remove the item and pick up the rest of your luggage. Depending on the circumstance the item will either be disposed of or returned at the end of the voyage.

They can contact our team for assistance. Our toll free number is (800) 465 – 3595. A group number will be assigned during the initial call.

All of our ships have staterooms designed to accommodate guests with mobility disabilities and other disabilities that require the features of an accessible stateroom. Please see our Accessible Staterooms for more details. If you need additional information, please contact our Accessibility Department at 866-592-7225.

We do not require proof of disability such as medical certificates or disability placards. However, we do require you to acknowledge your need for the accessible stateroom by completing a Guest Special Needs Form.

We have personnel with wheelchairs who provide assistance with pushing wheelchairs on and off the ship using gangways and boarding bridges. Please note our personnel are not required to lift guests. During peak times there may be a wait for assistance. Please see Getting On and Off the Ship for additional information. If you need further assistance, please contact our Access Department at 866-592-7225.

We do not require you to give details about your disability. However, the more information you can share with us about your needs and not your disability, the better we will be able to assist you. We do require advance notice for certain services; please see our Planning Ahead section for more details.

We do not require that a guest with a disability travel with another person as a condition for traveling on our ships. However, our personnel are not required to perform personal tasks (e.g. assisting with eating, dressing, toileting or lifting and therefore, guest requiring assistance with these functions should consider these needs when making a booking.)

Please see our full policy regarding Fitness to Travel Safely in our Guest Conduct Policy.

Autism on the Seas certifies Royal Caribbean with an Autism Friendly Certification for their efforts to ensure their products and services are accessible for inclusion and participation by the autism and developmental disability community.

Autism Friendly Certification includes achievement in up to seven areas, such as cruise line staff training, youth program services, pre-vacation planning and services, dining and dietary needs, disability accommodations, guest satisfaction and feedback, and support for “Cruises with Autism on the Seas Staff.” There are four levels of certification, each progressing with increased levels of staff training.

Families with autism sailing on Royal Caribbean’s Autism Friendly Certified ships can be confident that Royal Caribbean has autism friendly products and services that will help accommodate family members with autism.

We have designated Complaint Resolution Officials (CRO) at all U.S. ports of departure and all ships to help address our guests’ disability related concerns. They have been trained and are aware of applicable U.S. Department of Transportation disability rules as well as our policies and procedures regarding guests with disabilities. They will be glad to assist you.

We provide complimentary wheelchairs for getting on and off the ship. If you would like to have a wheelchair or scooter during the cruise, you are welcome to bring your own or rent one from a company that provides wheelchairs and scooter rentals for cruises.

CareVacations Phone: 877-478-7827

Yes, we accept service animals on all our ships. Please see our Service Animal section for more details about our service animal policies.

Guests traveling with a service animal should contact Accessible Shore Excursions to review guidelines and arrange special accommodations on tours.

No, however we provide Qualified Readers onboard our ships for guests who are blind or have low vision. Select crewmembers have been trained as qualified readers to read written material such as the daily Cruise Compass and shore excursions information. Waiters will also read dining menus upon request. To request qualified readers for your cruise, please contact Guest Relations upon boarding.

Due to the historical nature of the sites and venues at some ports of call as well as the uneven terrain, inclines, steps to negotiate and narrow sidewalks not all tours offer access to wheelchair/ scooters. “Accessible tours” are tours designed for full time wheelchair users or guests unable to negotiate motor-coach steps. They are available in certain ports based on the transportation we have been able to secure.

To better assist you please complete the Accessible Shore Excursions Form.  Once the information is received we will be able to provide you with the applicable list of tour available for your sailing.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

If you are a new guest, there is no need to sign up for Crown & Anchor Society. You will be automatically enrolled after you complete your first sailing with Royal Caribbean International (applies to US Residents). Membership benefits begin after you have completed at least one Royal Caribbean International cruise.

If you have sailed with us but are not yet enrolled, you can contact Crown & Anchor Society at (800) 526-9723 to sign up before your next cruise. If you are outside the U.S. and Canada, call (541) 285-9723. Hours of operation are Monday through Friday, 9 AM-10 PM EST and Saturday through Sunday 9 AM-8 PM EST. Please be sure to have information about your previous cruise(s) on hand: ship name(s), sail date(s), and booking number(s).

You can also visit the Loyalty Ambassador onboard to sign-up for the program. Benefits begin after you have completed at least one Royal Caribbean International cruise. If your email address is given, we will use this to only communicate your Program benefits unless you opt-in to other solicitations.

Cruise Points are the way you earn membership status in the Crown & Anchor Society. You can earn one Cruise Point for every cruise night you sail with us, and DOUBLE the points when you purchase a suite. For instance, if you complete a 7-night cruise, you’ll earn 7 Cruise Points, and when you purchase a suite you’ll earn 14 Cruise Points. Further terms and conditions apply. Points are not recorded or applied until after you complete your sailing. For example, if you are graduating from Gold to Platinum tier level on your current sailing, you will not receive Platinum level benefits until your next sailing.

Cruise Points are important if you are a member of the Crown & Anchor Society because the more Cruise Points you earn, the more benefits you enjoy. For a complete list of the membership levels and benefits of the Crown & Anchor Society, check out our Member Benefits page in the Crown & Anchor section the RoyalCaribbean.com website.

Members of the Crown & Anchor Society are invited to join us for cruises throughout the year at special savings not offered to the general public. You can participate in members-only events and activities, receive exclusive benefits, and socialize with other Crown & Anchor Society members. Visit our Member Cruises section to read all about our recent cruises and for more information on upcoming Member Cruises.

Once you have completed your first cruise and become a Gold Tier Crown & Anchor Society membership entitles you to many exclusive benefits – from special savings on cruise vacations to exciting onboard offers on spa services, casino visits, and much more. Our members get extra amenities, cruise planning benefits and onboard events. Plus, the more you cruise, the more benefits you’ll receive.

Check out the full list of benefits at our Crown & Anchor Society section online.

To ensure you receive all the benefits you deserve, it’s important to always provide your Crown & Anchor Membership Number when reserving your cruise.

As a Crown & Anchor Society member, your level in the program depends on the number of cruise vacations you have taken. To receive Cruise Points, please contact the Crown & Anchor Society and have the following information about your previous cruise(s) on hand: membership number, ship name(s), sail date(s), and booking number(s). We require proof of sailing to be able to add Cruise Points to your account.

Requests to add missing Cruise Points may be submitted up to 12 months after the debarkation date of your sailing.

If you are currently a member of each loyalty program, you will automatically receive benefits based on your membership level between each. For instance, if you are a Crown & Anchor Platinum or Emerald member and a Captain’s Club Classic member, you will be automatically be entitled to the Select level in the Captain’s Club and Explorer in Le Club Voyage . If you are a Diamond or Diamond Plus member; you will automatically receive equivalent recognition as a Captain’s Club Elite member and Discoverer in Le Club Voyage. The benefits of the programs will stay independent, and the number of sailings a member accrues on each brand will not be combined. You will earn the Cruise Credit or Cruise Point for the brand you are sailing as long as you are a member of that brand’s loyalty program.

If you are a Captain’s Club Select or Le Club Voyage Explorer member, then you will receive Platinum benefits if you sail on a Royal Caribbean ship. If you are a Captain’s Club Elite or Discoverer in Le Club Voyage, then you will receive Diamond benefits for the Crown & Anchor Society.

If you are a Platinum, Diamond or Diamond Plus member in the Crown & Anchor Society but not a member of the Captain’s Club or Le Club Voyage and plan on sailing on Celebrity Cruises or Azamara Club Cruises, respectively, call the Loyalty Service Center at (800) 526-9723 to enroll for equivalent recognition. And please remember to provide your Membership Number whenever you reserve a cruise vacation to receive all the benefits you deserve.

For a completed list of International Loyalty contacts, click here.

Diamond Plus and Pinnacle Club members of the Crown & Anchor Society and guests reserved in our Suites (excluding Junior Suites) can take advantage of the Concierge Lounge.

Available on the Enchantment of the Seas® and all Voyager and Radiance-class ships, Concierge Club guests will receive this complimentary service that provides assistance with any special requests they may have while sailing. As a Concierge Club guest, you will be offered amenities and services not available to other guests including:

• Personalized stationary available
• Continental breakfast served in the Lounge daily from 8am until 10am
• Hors d’oeuvres and petit fours served in the Lounge, beginning the second evening, before and after dinner respectively
• An honor bar (self service bar with no fee) is available for your convenience
• Reservations for Specialty Dining, Explorations Shore Excursions and Barefoot Beach Cabanas
• Appointments for the Salon or for Spa Treatments
• Assistance with Show Ticketing
• Movies and CDs are available to borrow during the hours when the concierge is available
• Daily menus displayed and pre-ordering of dinner wine
• Business services (assistance with faxing or copying – there is a fee for faxing and copying).
• Assistance with arrangement of private parties

A Concierge is available in the Lounge daily from 8:30 am – 11:30 am
and from 5:00 pm – 8:30 pm.
The Concierge Lounge is designated as a smoke-free area. We respectfully request that guests observe a Smart Casual dress code when visiting the Lounge (no swim or pool attire is allowed, footwear is required at all times). Guests 21 years and younger must be accompanied by a parent or guardian at all times.

Please Note: On Freedom-class ships, Diamond-level and above Crown & Anchor Society members have exclusive access to similar amenities in The Diamond Club. Due to the size of the Lounge, we regret that we cannot honor requests for entrance to friends or relatives of eligible guests.

As of January 21, 2011 our Diamond Plus members with 100 cruise credits or more have been converted to our new Pinnacle Club tier level. Complimentary cruises which previously started at 100 cruise credits for Diamond Plus members, will now be available for Pinnacle Club starting at 700 and 1050 Cruise Points in a balcony stateroom for a minimum 7-Night sailing. A complimentary suite will be provided at 1400 Cruise Points and every 350 thereafter. Price of cruise fare is included but taxes and fees not included. See program details for other restrictions.

It is important to us that our onboard staff be able to easily recognize you as a Crown & Anchor Society member. While this information is on your SeaPass® card, by wearing your CAS lapel pin, our onboard staff will be able to recognize you and provide the type of service you expect as a returning guest and Crown & Anchor Society member.

It’s important to always provide your Membership Number when reserving a Royal Caribbean cruise vacation. Remind your travel agent to include it. After all, your Crown & Anchor Membership Number is the only way we can make sure you receive all the recognition and benefits you deserve. So if you forget to include your Membership Number when making a reservation, you should bring it with you and provide it to the Loyalty Ambassador when you’re onboard the ship. Your tier will be automatically printed on your SeaPass card if your number was included when making your reservation.

For Diamond members sailing on Freedom and Oasis class ships as well as Radiance of the Seas, the Diamond lounge will continue to be open during regular hours with the Diamond lounge concierge at your service. If there are any changes to the time or location, the Loyalty Ambassador will announce these changes in the Welcome letter to be placed in your stateroom on the first day of the cruise.

We now offer either the Diamond Lounge or a Diamond Event on every ship in our fleet. On ships with a Concierge Lounge, it will be limited to Diamond Plus and Suite guests (excluding Junior Suites). Due to the size of the Lounge, we regret that we cannot honor requests for entrance to friends or relatives of eligible guests. The Lounge is open twenty-four hours a day. Guests utilize their Gold SeaPass Card to enter the Lounge. Eligible guests receive a letter on boarding day describing the services and amenities available within the Lounge. A Concierge is available in the Lounge daily from 8:30 am – 11:30 am and from 5:00 pm – 8:30 pm. Times may vary by itinerary.

The Concierge Lounge is designated as a smoke-free area. We respectfully request that guests observe a Smart Casual dress code when visiting the Lounge (no shorts, swim or pool attire is allowed, footwear is required at all times). Open to guests 18 years of age and older.

When you reserve your cruise with Royal Caribbean, we can also handle your air arrangements. Our air arrangements offer a seamless, worry-free way to get from your home airport to the cruise ship and back again. Using Air2Sea gives you the ability to choose from thousands of published and contracted fares. You select the airline, price and schedule that works best for you – all provided to you via an easy-to-navigate Web site.
The Air2Sea suite of products include:

• Air2Sea: Offers access to virtually all published airline schedules and fares. Air2Sea tickets require immediate purchase.
• Air2Sea Plus: Premium service that improves and replaces the Custom Air Program. All the benefits of Air2Sea with a concierge level assistance from our Air/Sea agents.
• Air2Sea FlexFares: A faretype within Air2Sea that does not require immediate purchase. Payment is due on final cruise payment date.

The guest’s airport and travel dates will automatically populate when Air2Sea is accessed with the cruise booking number. The information can be adjusted based on the guest’s individual needs.

Royal Caribbean Cruises International’s air program provides you, our valued guests and travel partners with the option to purchase air accommodations via our interactive website. Our air travel offers a seamless, worry-free way to purchase flights in conjunction with your cruise reservation. With Air2Sea you select the airline, schedule and price that works best for you!

Yes, there is nominal service fee to use Air2Sea. Royal Caribbean International charges a service fee of $15USD per person for travel within North America, and Canada, and $25USD per person for International destinations. Please visit the website or speak with one of our Air2Sea specialists for the most updated information.

For embarkation, ChoiceAir automatically displays only the airline schedules that will enable you to meet your cruise. For your return home, you have the ability to select the flight that best suits your schedule. Depending on your disembarkation time and port, the time needed to arrive at the airport will vary.

You can confirm your air reservation online or by contacting any of our professional specialists @ 844-278-9745, 24 hours a day/7 days a week.

Quench your thirst onboard with a beverage package that gets you the best value on your favorite drinks, from Coca-Cola® to fine wine, premium and frozen cocktails to a full selection of beers, fruit juices to Evian® water. Purchase onboard or pre-reserve before you set sail. The beverage packages are honored at any of our bars or lounges, Windjammer Café, Main Dining Room, and our private destinations during normal business hours. Room service and minibar are not included. You can visit our Beverage section or if you are booked, visit Cruise Planner for more information and to pre-purchase. The all-inclusive beverage packages are sold onboard all sailings.

Onboard, the all-inclusive packages are available for purchase throughout the voyage with at least 4 days remaining. Must be purchased for the duration of the cruise; prorated price based on date of purchase. Any guest wishing to purchase an alcoholic beverage package must do so for all guests of legal drinking age in the same stateroom, for sailings on or after December 31st, 2017.

All other beverage packages can be purchased by individual guests, however all packages are for single guest use and cannot be shared by multiple people.

The Water Package is an option for guests sailing with Royal Caribbean to order water in various package sizes at a discounted price. The Water Package will be delivered to your stateroom on the date you request. You can choose between 12 or 24 one liter bottled water packages.

The fountain soda package entitles you to unlimited refills at any of our bars or lounges, Windjammer Café, Main Dining room, and our private destinations. A complimentary Coca-Cola^® souvenir cup is included as part of every fountain soda package. The cost of a fountain soda package is determined by the length of your stay, with an average daily cost of $8 plus gratuity. If you lose your Coca-Cola® souvenir cup, you’ll need to reach out to the bar manager or assistant bar manager and purchase a new souvenir cup for $4.95.

The Coca-Cola Freestyle machines require the Coca-Cola souvenir cup to operate. Souvenir glassware is excluded from the all inclusive beverage packages.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

You may purchase a beverage package up to 72 hours before you sail, online at Royal Caribbean’s Cruise Planner. Or you may purchase it onboard, on the first day of your cruise. Ask at any bar for more information, or look out for a table setup promoting the packages once you board.

A sticker will be placed on your SeaPass® card for identification. The bar staff will request to see your SeaPass for verification prior to service, so keep it handy.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

No. As this is a personal package, only one beverage per guest will be served.

No, packages can be purchased by individual guests. All packages are for single guest use and cannot be shared by multiple people.

Any guest wishing to purchase an alcoholic beverage package must do so for all guests of legal drinking age in the same stateroom, for sailings on or after December 31st, 2017.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

A service charge of 18% has already been included in the purchase price. You will not have to pay additional gratuities unless you desire to do so.

Orders can be canceled through Cruise Planner up to 2 days before the sail date are 100% refundable. Once onboard, refunds will be credited to the guest’s folio account. Any partially consumed portion of the package will be charged at full price.

All rates posted on this website are based on double occupancy. A single guest who wishes to have a stateroom to themselves will be expected to pay 200% of the category rate, unless otherwise noted in the pricing.

We group our onboard accommodations into four categories:

• Interior
• Outside
• Balcony
• Suites/Deluxe

All of our accommodations are designed to be comfortable places you can kick back and relax in after a day of adventure. Our staterooms and suites vary by ship, but every room offers a television, telephone, private bath, shower, vanity and a hair-dryer. And depending on your stateroom/suite category, you’re accommodations many include other amenities such as bathrobes, sitting areas, even a whirlpool tub!

Currently, only up to 4 staterooms can be reserved through our online booking system. If you would like to make a group reservation for more than 4 rooms, please call our customer service agent line, or work with a local travel agent.

The minimum requirement for a group reservation, is 8 staterooms. A group number will be assigned during the initial call. Our toll free number is (800) 465 – 3595.

Because of the popularity of cruising almost all our rooms are occupied. It is very unlikely to be able to change or upgrade your room onboard. It is strongly recommended that you book the category of room you wish to enjoy during your cruise vacation. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details.

Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. They will do the best to accommodate you.

Safety Deposit boxes are available fleetwide on Royal Caribbean vessels. They are available at the Guest Relations (Purser’s) Desk. This service is free of charge unless the key is lost. A nominal fee will apply for any lost keys. Safety deposit boxes are available on a first come first serve basis.

For safety concerns self-service laundry facilities are not provided onboard our ships, but we do offer washing, pressing and dry cleaning services. We do not provide irons in the staterooms as they constitute a fire hazard.

We also run wash and fold specials during the voyage. This is an additional service offered beyond our regular laundry service. Guests can now send smaller clothing items to be washed and folded for the fixed amount of $34.99 per bag. Fit as much as you can into the bag provided for you and we’ll take care of the rest. Please ask your stateroom attendant for more information. Availability may vary.

* All prices are in US. Dollars and are subject to change without notice.

Dining options vary from ship to ship, but here’s an idea of what you’ll find:

• Enjoy a warm, full meal for breakfast and multi-course feast for dinner in the Main Dining Room
• Options abound in the Windjammer Café – perfect for a quick lunch or a casual meal.
• Our Specialty Restaurants – like Chops Grille – offer amazing food in a restaurant atmosphere.
• If you’ve got a sweet tooth, grab a scoop at Ben & Jerry’s or a creamy shake at Johnny Rockets – our lively onboard diner.

Meals from many onboard venues, such as the Main Dining Room and Windjammer Café, are included in the price of your cruise. Reservations are only required for dinner. There is a service charge per person to dine at Chops Grille and Johnny Rockets. Prices are subject to change.

Room service is available any time of the day or night – simply order from the room service menu located in your stateroom/suite (service charge of $7.95* applies). An 18% gratuity is additional and will automatically be added to your check. Our new room service menu features several upgraded selections including a Wagyu Beef Hamburger, Philly Cheesesteak and Grilled Salmon with Cucumber Mint Yogurt and Roasted Asparagus.

*Service charge subject to change without notice.

Menus are available for each restaurant on your cruise ship. The Main Dining Room will continue to offer a different dinner menu each evening so guests can experience varying selections on the menu each night.

Simply select your Cruise Ship to check out all the things to do on board, including perusing the menus of your favorite dining locations.

EXPLORE SHIPS

Unfortunately, due to the limitations of the Specialty Restaurants’ galleys, we cannot customize the offerings in these locations. We can accommodate most special dietary requirements in our main dining room where there is a greater degree of control over the production and service of special meals.

Children with a parent or guardian are welcome in our specialty restaurants throughout serving hours. Reservations can be made online or onboard at the restaurant based on availability.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

We will customize your dining arrangements based on the needs of your group. Some groups prefer to all dine together at the same dinner seating and others want their individual guests to decide on their dining time. The choice is up to you. We can also arrange group reservations in our specialty dining venues.

Group leaders arranging dining should consider the following:

• The group leader can pre select dining space from what is available.
• If the group leader selects either main or late, we can request table allocation 50 days prior to sailing so the group leader can assign the seats.
• If the group leader selects My Time dining we cannot guarantee that they will be sitting together.

Reservations for groups can be made by calling 1-800-465-3595, as this feature is not supported by our website at this time.

All dining packages can be purchased onboard or after payment applied toward a reservation; however, availability for the packages is limited so we suggest they are purchased precruise (through the Cruise Planner) to have the best selection of dining times. Dining packages include a restaurant reservation on the first day of the cruise so they must be purchased prior to 5 p.m. on the first day of the cruise.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

Guests may cancel via Cruise Planner. Cancellations made at least 4 days prior to boarding will be refunded to the credit card used for payment. Cancellations made within 4 days of boarding or after departure will be credited to your shipboard account. Cancellations with less than 24 hours notice will be charged a minimum of $10 USD.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

Specialty Restaurant Cancellations can be made in Cruise Planner at least 4 days prior to boarding will be refunded in full to the credit card used for payment. Within 4 days of boarding, cancellations must be made on board after departure and will be credited to your shipboard account. Cancellations with less than 24 hours notice will be charged a minimum of $10 USD.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

Yes, gratuities are included in all specialty restaurant cover charges and dining packages.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

Dining packages do not include beverages. Beverages will be charged separately at regular price.

If you would like to book a dining or beverage package, visit Cruise Planner before your cruise.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

Join our cast of characters for a night of mystery, intrigue and lots of laughs. Our professional cast will host an evening of theater where you are the detectives. Solve the crime over an exquisite four-course dinner paired with fine wine and fun for all.
Ships with Giovanni’s Table, depending on which venue is available on the select ship, given an itinerary of 7 days or more offer Mystery Dinner, however black-out dates apply to some sailings.

There are 2 options to stay connected while onboard.

1. VOOM Wireless Internet Access (Wi-Fi) All you need is a wireless device with wifi capability.

2. Wired (iCafes) Internet stations are available onboard, the location of which vary depending on the ship.

VOOM is available onboard all ships fleetwide. Prices for internet access vary and are subject to change. Log on to the to the network “”royal-wifi”” using your device, open your browser and follow instructions to log on.

VISIT CRUISE PLANNER

Whether you have your phone, tablet, or laptop, VOOM the fastest internet at sea allows guests to stay connected. VOOM is available onboard all ships fleetwide. Prices for internet access vary and are subject to change.

To connect onboard:

1. Connect to “royal-wifi ” on your device.

2. Open your internet browser and register for the package of your choice.

3. Enjoy the fastest internet at sea!

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

VOOM is the name of our high speed internet service, the fastest internet at sea.

With the installation of VOOM, you are no longer confined to a specific location on the ship to have connectivity. You can now stay connected from the comfort of your own stateroom, while you lounge by the pool and even while having a drink at the Schooner Bar.

The cost of VOOM varies by the number of devices and the service package purchased. We recommend that guests purchase VOOM precruise to enjoy the biggest discount from onboard prices. Simply log in to My Cruises, and go to Cruise Planner.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

We recommend that guests purchase VOOM precruise to enjoy the biggest discount from onboard prices. Simply log in to My Cruises, and go to Cruise Planner. Price of VOOM varies by the number of devices and the service package purchased.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

VOOM is 6x faster than any other internet at sea! For the first time you will be able to stream music and movies, upload pictures, video chat with family and friends using FaceTime or Skype, check your email, look your stock prices, surf the web and stay connected with work.

Royal Caribbean is the only cruise line with high speed internet at sea. Each one of our VOOM ships gets its signal directly from a satellite beam dedicated to our ships that orbits close to the Earth allowing us to offer fast and reliable service.

Guests who have a reservation with payment may also contact 1-800-398-9819 for Pre-Cruise Planning Assistance.

Given the events over the last few years, having the proper travel documents has been a considerable concern of many guests prior to enjoying a carefree vacation. Passport, visa and inoculation regulations may vary by destination and may change from time to time. For your protection, we recommend that your passport expiration date not occur within six (6) months of the sailing termination date. It is the sole responsibility of the guest to obtain and have available when necessary the appropriate valid travel and health documents such as passports, visas, vaccination certificates, etc., that are necessary for air travel, disembarkation at the various ports of call and re-entry into the appropriate country of origin.

Visa

Based on nationality, many countries still require an entry visa. It is the guests’ responsibility to identify and to obtain all the necessary visas before commencing their cruise.

If your sailing includes a stop in Egypt, a visa is required for many nationalities including US and Canadian citizens, but may not be the only visa required for these sailings based on your nationality.

Suggestions on where to obtain visa information:
(1) U.S. Citizens can visit the U.S. Department of State Foreign Entry Requirements.
(2) Canadian citizens can visit Foreign Affairs and International Trade Canada.
(3) The Embassies (Consular Service Office) of each country on your sailing itinerary
(4) The visa service of your choice, such as CIBT for specific visa requirements, information, forms and fees that apply to your nationality

VisaCentral a CIBT Company
website: http://www.visacentral.com/royalcaribbean
toll free telephone: 1.800.858.8579
email: customerservice@visacentral.com

Consecutive Sailings
Guests on consecutive sailings must ensure they have the proper travel documents for their entire cruise vacation.

For Russia

Note: All guests going ashore (even guests on shore excursions) must provide a photocopy of their passport details (page with picture and personal information) to the Russian Immigration Officials.

Guests who purchase any available shore excursion or arrange for an independent car or van organized through Royal Caribbean Cruises in St. Petersburg will not require a visa for Russia. Under such conditions, guests will need to present (a) a valid passport (b) a Royal Caribbean Cruises tour ticket and (c) one photocopy of passport page showing guest picture and personal information to the Russian Immigration officer as they depart the ship.
However, please note that without a visa, visitation is limited to the period of the excursion and you will not be permitted to leave the ship outside of the tour hours without a Russian Tourist Visa. Guests who wish to sightsee independently or sightsee outside of Royal Caribbean Cruises’ shore excursion hours MUST obtain an individual Russian Tourist Visa before leaving home. Russian Tourist Visas cannot be issued during your cruise. Guests who have not purchased a shipboard organized shore excursion and do not possess a valid Russian tourist Visa will not be permitted ashore in St. Petersburg.

Guests with an Individual Tourist Visa must present (a) a valid passport (b) Russian Tourist Visa (c) one photocopy of passport page showing guest picture and personal information and (d) a confirmation letter or voucher from your Russian tour company sponsoring your Russian Tourist Visa to the Russian Immigration Officer as you depart the ship.

Russian Tourist Visa Sponsorship

Should you wish to obtain an individual Russian Tourist Visa, you will need to be sponsored by a licensed Russian Tour Company. This company will have to create a program and provide a voucher to the guests confirming all the arrangements along with a reference letter which includes a visa reference number. Once a visa has been issued, it needs to reference the same Russian tour provider as the voucher confirmation. A Russia Tourist Visa will not be accepted by the Russian Immigration official as valid without a confirmation voucher for pre-arranged services.

Guests should consider the following when selecting a tour provider in St. Petersburg:
1) The tour provider needs to be licensed to operate in Russia and authorized to provide services to foreign visitors.
2) The tour provider must be authorized to issue Russian visa reference numbers.
3) The tour provider should be authorized and have a permit to meet the guest inside the Port of St. Petersburg. If the tour provider is not authorized to enter the port area, you will be advised to meet them at the port entrance, which is located approximately 3 miles from the ship.

The Russian Tourist Visa issued and stamped on your passport will only apply to the referenced tour company, the person named on the visa and for a specific travel date. The sponsor of each tourist visa is legally required to be the provider of services for the guest named on the visa and will have their license revoked if a visa holder is found ashore without a pre-arranged activity.

The above requirements are subject to revision at any time without prior notification to the cruise line. Once onboard the ship, adjustment to the current regulations will be provided as we receive them from the Russian officials. Please also be aware that these regulations can also be at the discretion of the individual officers on duty on the day of arrival and may vary at any time.

For Papua New Guinea
Guests will be able to secure visa onboard the vessel for a one-time fee of less than $50 per person which will be charged to their onboard account.
For Cambodia and Vietnam
Ship personnel will assist each guest required to secure a visa for Cambodia and Vietnam and charge the guests onboard SeaPass® account a one-time nominal fee. These visa fees include a small processing charge by our local representative.

All nationalities require visas for Vietnam with the following exceptions: Singapore, Thailand, Malaysia, Indonesia, Philippines, Japan, Denmark, Sweden, Finland and Norway.

All nationalities require visas for Cambodia with the following exceptions: Singapore, Malaysia, Philippines and Laos.

Please Note: The following nationalities will find it extremely difficult to secure a visa for Vietnam and Cambodia, whether through us or by themselves; Pakistan, North Korea, Afghanistan, Iraq and Nigeria.

Please Note: As we will be arranging all visas on board the ship on arrival, immigration will not issue visas for those nationalities that do not require one. These nationalities will be exempt from the nominal visa charge.
Inoculation/Health

We recommend that all guests, regardless of their sailing date check with their health care professional or a Travel Medicine Specialist certified by the WHO for guidance. Other informational resources can be accessed at the Centers for Disease Control Traveler’s Health website.

As detailed in our brochure, all guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization website. (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended, but in some circumstances they are required.

For more information regarding your cruise ticket contract, please reference the PDF file below.

For US Sailings – US Citizens need a copy of their official Birth Certificate and a supporting Government Issued Photo ID, Hospital Birth Certificates are not accepted (baby feet Birth Certificates). We highly recommend guest sail with their valid US Passport with 6 months validity past their cruise.

For International Sailings- US Citizens require a valid Passport and the corresponding visa required for entry and exit from the country.

It is important that the name on your reservation be exactly as it is stated on your passport or other official proof of nationality. If your name has changed since your document was issued (e.g., marriage or divorce), it is required that you update the document with the new name or provide an official supporting document (e.g., a state, county or province issued marriage license, divorce decree or legal name change document) of the name change. All documents must be the original or a notarized copy. Additionally, if you are using an identification (e.g., driver’s license) and a citizenship document ( e.g., birth certificate), then BOTH documents must match the name on your reservation. Otherwise, it may result in delay or possible denial of boarding.

For US Sailings: Canadians will require their passport with a minimum of 6 months validity post the return of your sailing.

For International Sailings: Canadians will require their passport and any applicable visas that are required for entry and exit from the country.

It is important that the name on your reservation be exactly as it is stated on your passport or other official proof of nationality. If your name has changed since your document was issued (e.g., marriage or divorce), it is required that you update the document with the new name or provide an official supporting document (e.g., a state, county or province issued marriage license, divorce decree or legal name change document) of the name change. All documents must be the original or a notarized copy. Additionally, if you are using an identification (e.g., driver’s license) and a citizenship document ( e.g., birth certificate), then BOTH documents must match the name on your reservation. Otherwise, it may result in delay or possible denial of boarding.

For US Sailings- Non-US Citizens will require a passport and the necessary visa for entry into the United States. On Transatlantic and Transpacific sailings European and Chinese guests will require ESTA (Europe) and EVUS (China).

For International Sailings – Non-US Citizens will require a passport and the supporting visa for entry and exit from the country, if applicable.

It is important that the name on your reservation be exactly as it is stated on your passport or other official proof of nationality. If your name has changed since your document was issued (e.g., marriage or divorce), it is required that you update the document with the new name or provide an official supporting document (e.g., a state, county or province issued marriage license, divorce decree or legal name change document) of the name change. All documents must be the original or a notarized copy. Additionally, if you are using an identification (e.g., driver’s license) and a citizenship document ( e.g., birth certificate), then BOTH documents must match the name on your reservation. Otherwise, it may result in delay or possible denial of boarding.

Guests are required to have a visa to travel to Cuba, however Royal Caribbean will facilitate this for our guests at a cost of $75 per person. This fee will be added to your onboard account on Day 1 of the cruise. Each guest will receive their Visa during embarkation and will be responsible for providing their Visa to the Cuban authorities upon arrival in Cuba. If a guest loses their Visa, they will be able to purchase a new Visa onboard at an additional cost of $75. A passport will be required for all guests sailing to Cuba with us. Guest passports must be valid for six months after their travel date to Cuba. Some guests will be required to have an A-1Visa to visit Cuba.

It is important that the name on your reservation be exactly as it is stated on your passport or other official proof of nationality. If your name has changed since your document was issued (e.g., marriage or divorce), it is required that you update the document with the new name or provide an official supporting document (e.g., a state, county or province issued marriage license, divorce decree or legal name change document) of the name change. All documents must be the original or a notarized copy. Additionally, if you are using an identification (e.g., driver’s license) and a citizenship document ( e.g., birth certificate), then BOTH documents must match the name on your reservation. Otherwise, it may result in delay or possible denial of boarding.

A U.S. citizen under the age of 16 will be able to present either an original, notorized or certified copy of his or her birth certificate, a Consular Report of Birth Abroad issues by DOS, or Certificate of Naturalization issued by U.S. Citizenship and Immigration Services.

Note: Baptismal papers and hospital certificates of birth are not acceptable. Voter registration cards or Social Security cards are not considered proof of citizenship.

It is important that the name on your reservation be exactly as it is stated on your passport or other official proof of nationality. If your name has changed since your document was issued (e.g., marriage or divorce), it is required that you update the document with the new name or provide an official supporting document (e.g., a state, county or province issued marriage license, divorce decree or legal name change document) of the name change. All documents must be the original or a notarized copy. Additionally, if you are using an identification (e.g., driver’s license) and a citizenship document ( e.g., birth certificate), then BOTH documents must match the name on your reservation. Otherwise, it may result in delay or possible denial of boarding.

Booked guests should review this Printable document to ensure proper preparation for your cruise.

Gathering Documents: Make sure you have the proper forms of identification needed for your cruise. Give yourself plenty of time to obtain or renew your passport, if necessary. In order to make the boarding process as simple as possible, we strongly encourage you to visit RoyalCaribbean.com/onlinecheckin to check in online and print your SetSail Pass no later than three days prior to your sail date.

Before You Board: Don’t forget to hand carry your passport, SetSail Pass, valuables and medications in your carry-on bag. You’ll need your passport and SetSail Pass to board the ship.

Getting To The Ship: Let us take you from airport to port with our “Transfers” program. “Transfers” may be included with our Air2Sea or Hotel offerings. You can also purchase this service separately. Boarding The Ship Please refer to your SetSail Pass for specific check-in times.